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Struggling with Enterprise-Wide Content Management?

Posted by John   |  Mar 6th, 2009 10:01am

Granted, enterprise-wide content management systems can be lifesavers for massive transactional web sites with content that requires uniform and regular updating across many divisions. They provide a ton of functionality such as managing workflow, publishing schedules and asset management to name a few.

The problems with many large-scale CMS tools become apparent when managing a small content driven site that doesn’t require all that horsepower. When audience and business needs evolve, and the web site can’t easily evolve with them, it becomes costly and time intensive to make changes to templates, navigation, and page structure.

In our current economy, these hurdles usually cause businesses to relegate user and “less important” business needs to the sidelines, in favor of conforming to the CMS.

Some examples that come to mind:

  • We need to apply new brand standards, but can’t because it would mean changing the templates.
  • We need to add links and new features to our home page tomorrow, but based on current IT resources, it will take 4 weeks.
  • We need to add a section to the web site to address a new audience, but that would mean a template change, so we’ll build a mini site instead.
  • We need to add functionality, but don’t have the IT resources to do it. So instead, we’ll build an externally hosted application and push it in the site using an iFrame.

Lately we’ve been getting a lot of requests from our clients for ways to “bypass the big CMS.” Our solution has been to design small content management systems and administration tools for our clients that are easy-to-use and can change with their business. We design them around the user-experience, instead of the other way around. As a result, our clients receive a flexible, affordable,  and  customizable tool that can be modified to accommodate their business strategy and unique content needs.

Posted in Development, Useful Tips, User Experience

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Linked In Comedy

Posted by John   |  Oct 24th, 2008 2:56pm

I found some more interesting profiles (all MCAD related) on Linked In and an intriguing discussion that was the top Q&A post in Internet Marketing today.

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Posted in Fun, Social Media & Emerging Technolgies

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Who is Xavier Espinosa?

Posted by John   |  Oct 9th, 2008 3:34pm

I was poking around on Linked In the other day and noticed that a new EatonGolden colleague had appeared. Curious, I clicked the link and found that Xavier Espinosa is listed as an accountant for us.

xavier on linked in

Further exploration indicated that he actually works for Eaton Ltd. in Madrid Spain.

I began to daydream about setting up a meeting in our Madrid office. Then reality set in and I realized that we must have been the default company that listed when he registered. Like most internet users, he didn’t actually read any of the instructional copy and clicked through the registration process. Since we have been working on several registration processes recently, it occurred to me that Linked In could have a usability issue here.

I registered a while ago, and have not seen the current process, so I logged out of the system and went through registration again to see what happens.  Oddly, we show up last on the list. Why did we end up in his profile?  Anyone have any theories?

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At least now when a potential client asks me if we have anyone on staff who can “lead conference calls in order to resolve any occuring problems that may negatively effect our department,” I can say “absolutely… Xavier is our expert, he works out of our Madrid office.”

John’s Linked In Profile – Feel free to send me an invite if we are not already connected.

Posted in EatonGolden, Social Media & Emerging Technolgies, Usability + Research, User Experience

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