Secret Observation Room

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You can observe both the participant and the computer screen, picture-in-picture, using the monitors provided- or you can stay in touch with what’s going on back at your office using our complimentary high-speed Internet connection. Our observation room was designed based on years of personal experience feeling trapped in dark rooms observing user research. With beautiful views in front of you all day long, you won’t ever leave feeling as though you’ve emerged from the bat cave. There’s also plenty of room for getting up and stretching your legs while keeping tabs on the action. Admit it, not EVERY session you’ve observed is the most fascinating thing you’ve ever seen. Plus, moving around staves off the after-lunch sleepies. If you don’t feel like being close to the action at the counter, you can still observe what’s happening from the sofas in the lounge area on the wall-mounted flat screen TV. In the long-standing tradition of research and sugar, our lab comes equipped with options for every taste bud and sweet tooth. If you don’t see what you like, let us know - we take requests. (Plus we bring in hot cookies and cold milk in the afternoon!) In the long-standing tradition of research and sugar, our lab comes equipped with options for every taste bud and sweet tooth. If you don’t see what you like, let us know - we take requests. (Plus we bring in hot cookies and cold milk in the afternoon!) Our conference room can easily accommodate focus groups, one-on-one sessions, or small group meetings. If we can design the research instrument, we can provide the space to conduct it in! Our observation room comfortably seats six people at the counter and four in the lounge. You can observe participants in focus groups and usability studies while still keeping tabs on what the weather is like outside.

Our observation room comfortably seats six people at the counter and four in the lounge. You can observe participants in focus groups and usability studies while still keeping tabs on what the weather is like outside.


Contact us to learn more about our usability lab and consulting services.